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Kanebo Skin Whitener Recall Prompts QA Shift

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By: TOM BRANNA

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JAPAN: Kanebo came under fire this summer after more than 2,000 consumers reported skin blotches from using its whitening products. Kanebo Cosmetics recalled products containing Rhododenol after customers complained about a loss of pigmentation. Through Aug. 4, Kanebo reported that had received 157,067 calls to its toll-free service number and 70,899 through stores.  As of Aug. 4, customers confirmed to have vitiligo-like symptoms were 2,424; those with other symptoms or concerns were 2,125, acc...

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